Food and drink
AI receptionist for caterers and custom cake makers
Calls, texts and messages answered from your own tastings and consultations and packages and menus, with the rules caterers and custom cake makers need, and bookings made the way your business works.
Customers also find caterers and custom cake makers by searching “caterer”, “custom cakes”, “events food”.
What customers ask
The questions caterers and custom cake makers get all day.
- “Is the first consultation free?”
- “What should I bring?”
- “How soon can I speak to someone?”
- “Do you have this in stock?”
- “Do you deliver?”
- “Can I return something?”
- “Where are you, and is there parking?”
- “What payment methods do you take?”
How it answers
From your own tastings and consultations
Prices, durations and what's included come from what you've entered or what it read from your website. If something isn't there, it says it will check rather than guess.
With your policies
The Knowledge page suggests the policies caterers and custom cake makers usually need (consultation fees, confidentiality, cancellation, returns and refunds, delivery and collection, orders and stock) and the AI answers from what you write.
Asking what you'd ask
It finds out what it's about, the best time to call them, what they're looking for, delivery or collection, so you have what you need before you pick up the conversation.
What it won't do
- No price or time that isn't yours.
- No booking it didn't make.
- No made-up numbers, emails or links.
What it hands straight to you
For caterers and custom cake makers, any mention of these goes to you with an alert:
- allergy
- food safety
It also hands over requests for a person, complaints, refunds, and any words you add.
How booking works
Consultations, Products
For caterers and custom cake makers, RingPost books consultations, collecting what it's about and the best time to reach the person, and answers questions about what you sell, stock, delivery and collection from your own product list.
A conversation
How it goes for caterers and custom cake makers.
CustomerIs the first consultation free?
Answers from the business's own tastings and consultations and consultation fees policy; if the answer isn't there, it says it will check
RingPostHappy to help with that. So I can get you booked in, could I take what it's about, the best time to call them, what they're looking for and delivery or collection?
Customerit's urgent: allergy
"allergy" is always handed to the owner
RingPostThanks for telling me. I've passed this to the team as a priority and they'll be in touch with you shortly.