Blog
The RingPost blog
, 2 min read
Keep your number: how call forwarding to an AI front desk works
You don't have to change the number your customers know. Here's how forwarding only the calls you miss (or every call) to RingPost works, and how to check it's set up.
, 2 min read
The call that rings out
A missed call doesn't show up on any report. Here's why it's the most expensive thing that happens to a local business, and what it takes to stop it.
, 3 min read
What an AI front desk should never be allowed to say
An AI that answers your customers is speaking in your name. Four things it must never say, and why rules in code matter more than instructions to the AI.
, 2 min read
What happens to a booking when someone cancels at 11pm
A late-night cancellation is a small moment that says a lot about a front desk. Here's what should happen to the booking, the calendar and the customer, and what must never happen.
, 2 min read
Why your customers message instead of ringing
More of your customers would rather send a message than make a call. What that means for how a local business answers, and why every channel needs the same answers.