Channels

Wherever customers reach you, it answers.

Every channel lands in one inbox, and every one is answered the same way: from your own information, with the same checks.

Phone calls

Your business line

What arrives: Calls to your RingPost number, or your own number forwarded to it.
What the AI does: Answers in a natural voice, books on the call, and texts back anyone it missed.
What you see: Every call with what was said and how it ended.
Setting it up: Pick a local US or Canadian number, or forward your own. The dashboard gives you the code and tests it.

SMS

What arrives: Texts to your RingPost number, and replies to reminders.
What the AI does: Answers, books, moves and cancels. Opt-out words like STOP are always honoured.
What you see: Every text thread, marked as handled or waiting for you.
Setting it up: Comes with your RingPost number.

Works with WhatsApp

What arrives: Messages to your WhatsApp Business number.
What the AI does: The same answers, bookings and hand-offs as every other channel.
What you see: WhatsApp chats alongside everything else.
Setting it up: Needs a WhatsApp Business account from Meta. We walk you through connecting it.

Works with Instagram

What arrives: Direct messages to your Instagram professional account.
What the AI does: Answers prices and availability, and books without leaving the chat.
What you see: Instagram DMs in the inbox, and comments on your posts.
Setting it up: Connect from the dashboard with your Facebook login.

Works with Messenger

What arrives: Messages to your Facebook Page.
What the AI does: Answers and books, the same as every other channel.
What you see: Messenger chats in the inbox.
Setting it up: Connect your Page from the dashboard with your Facebook login.

Your business email

What arrives: Emails to your business's own RingPost address, or your usual mailbox forwarded to it.
What the AI does: Answers the customer's message and books like any other chat. Newsletters and auto-replies are ignored.
What you see: Email threads in the same inbox. Replies go out under your business's name and stay in the same thread.
Setting it up: Copy your address from the dashboard, or forward your mailbox to it. A one-click check confirms it works.

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