Understand
What's working, in plain numbers.
Channels, reviews, posts and win-backs in one view, with weekly patterns you can check yourself.
Insights
Where conversations came from
Phone
Instagram
WhatsApp
Text
Email
Pattern in your reviews
Waiting past appointment times has come up in several recent reviews.
See the reviews behind this
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Patterns with proof
Something only counts as a pattern once it comes up several times, and each one links to the reviews behind it.
How every post did
Views and engagement for each post, updated every six hours.
Questions you haven't answered
Topics customers asked about that your information doesn't cover yet.
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