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AI receptionist for locksmiths
A locksmith's calls are often urgent and sometimes sensitive. Someone locked out at night wants a person now; someone reporting a break-in may be shaken. Neither should be left to a script.
RingPost books routine jobs (new locks, spare keys, upgrades) from your own prices, and hands "locked out" and "break-in" straight to you with the caller's details.
Customers also find locksmiths by searching “locked out”, “keys”.
What customers ask
The questions locksmiths get all day.
- “Which areas do you cover?”
- “Do you do emergency call-outs?”
- “How much is a call-out?”
- “Where are you, and is there parking?”
- “What payment methods do you take?”
How it answers
"I'm locked out of my house"
"Locked out" goes straight to you as a priority, with the caller's location and number, so a person decides when you can get there.
"We've had a break-in and need the locks changed"
"Break-in" is handed to you immediately. It doesn't try to handle it alone.
"How much to change a front door lock?"
It never quotes a fixed price for a job nobody has seen: it gives your call-out fee or a range from your price list and offers a visit.
What it won't do
- Never quote a fixed price for a job nobody has seen. Give the call-out fee or a range and offer a visit.
- No price or time that isn't yours.
- No booking it didn't make.
- No made-up numbers, emails or links.
What it hands straight to you
For locksmiths, any mention of these goes to you with an alert:
- locked out
- break-in
It also hands over requests for a person, complaints, refunds, and any words you add.
How booking works
Jobs at the customer's place
Jobs at the customer's place: the address, what's needed and how urgent it is, then a booked visit.
A conversation
How it goes for locksmiths.
Customerlocked out of my flat, keys are inside. can you come?
"locked out" is always handed to the owner
RingPostI'm sorry, that's stressful. I've passed this to the team as a priority. What's the address, and is this the best number to reach you on?
Customeryes this number
RingPostThanks. The team has your details and will call you back as soon as they can.