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AI receptionist for plumbers
A plumber's best-paid calls come at the worst times: a burst pipe on a Sunday, a leak under the sink while you're on another job. Whoever answers first usually gets the work.
RingPost answers every call while you're under a sink, gets the address and the problem, gives your call-out fee, books the visit, and treats danger as danger.
Customers also find plumbers by searching “plumbing”, “drains”, “leak”.
What customers ask
The questions plumbers get all day.
- “Which areas do you cover?”
- “Do you do emergency call-outs?”
- “How much is a call-out?”
- “Where are you, and is there parking?”
- “What payment methods do you take?”
How it answers
"How much to fix a leaking pipe?"
It never quotes a fixed price for a job nobody has seen. It gives your call-out fee or a range from your price list and offers a visit.
"I can smell gas"
It tells the caller to get safe and call the emergency services first, and alerts you. Gas leaks, flooding, burning smells, carbon monoxide and no heat are always handed over.
"Do you cover my area?"
It answers from the service area you set, and gets the address for the visit.
What it won't do
- Never quote a fixed price for a job nobody has seen. Give the call-out fee or a range and offer a visit.
- If someone describes danger, like a gas smell, sparks or flooding, tell them to get safe and call emergency services first.
- No price or time that isn't yours.
What it hands straight to you
For plumbers, any mention of these goes to you with an alert:
- gas leak
- flooding
- fire
- burning smell
- carbon monoxide
- no heat
It also hands over requests for a person, complaints, refunds, and any words you add.
How booking works
Jobs at the customer's place
Jobs at the customer's place: it collects the address, what the problem is and how urgent it is, then books a visit.
A conversation
How it goes for plumbers.
Customerwater leaking under my kitchen sink, can someone come today?
RingPostSorry to hear that. Is the water still running, or have you been able to turn it off at the stopcock?
Customerturned it off
RingPostGood. I can't price the repair without someone seeing it, but I can book a visit. What's the address? Today there's a slot between 2 and 4 pm.