Beauty and wellness
AI receptionist for spas and massage therapists
Calls, texts and messages answered from your own treatments and products, with the rules spas and massage therapists need, and bookings made the way your business works.
Customers also find spas and massage therapists by searching “massage”, “day spa”, “wellness”.
What customers ask
The questions spas and massage therapists get all day.
- “Do you do consultations?”
- “Do you take walk-ins?”
- “What if I don't like the result?”
- “Where do I park?”
- “How far ahead should I book?”
- “How long does it take?”
- “Is there a free trial?”
- “How do I cancel?”
How it answers
From your own treatments
Prices, durations and what's included come from what you've entered or what it read from your website. If something isn't there, it says it will check rather than guess.
With your policies
The Knowledge page suggests the policies spas and massage therapists usually need (cancellation, late arrivals, deposits, no-shows, cancelling a membership, freezing a membership, free trial) and the AI answers from what you write.
Asking what you'd ask
It finds out their name, which service they want, their experience level, what they want to achieve, so you have what you need before you pick up the conversation.
What it won't do
- Never promise a specific colour result without a consultation first.
- Never advise on a scalp condition or hair loss — offer a consultation instead.
- No price or time that isn't yours.
What it hands straight to you
For spas and massage therapists, any mention of these goes to you with an alert:
- allergic reaction
- burn
- chemical
It also hands over requests for a person, complaints, refunds, and any words you add.
How booking works
Appointments, Memberships and courses
For spas and massage therapists, RingPost books appointments from your real availability and the service's own duration, and answers questions about memberships, courses, trials and timetables, and books classes and sessions.
A conversation
How it goes for spas and massage therapists.
And in your social posts
Posts for spas and massage therapists are checked before they go out, and never claim: "cures", "guaranteed results", "clinically proven", "fda approved", "permanent results".
Customerhow long does colour take
RingPostDepends what we're doing — a root touch-up is about 90 minutes, a full balayage can be three to four hours. What are you thinking of?