Fitness
AI receptionist for gyms and fitness centres
A gym's enquiries are about memberships, timetables and trials, and they arrive at 6 am and 10 pm, when the front desk is empty.
RingPost answers from your own membership options and timetable, books classes, trials and sessions, and passes injuries and billing disputes to you.
Customers also find gyms and fitness centres by searching “fitness”, “crossfit”, “health club”.
What customers ask
The questions gyms and fitness centres get all day.
- “What's included in a membership?”
- “How busy is it?”
- “What if I can't make a class I booked?”
- “What do I need to bring?”
- “Is there a free trial?”
- “How do I cancel?”
- “What's the timetable?”
- “How far ahead should I book?”
How it answers
"Is there a free trial?"
It answers from your own trial and membership policies, then books the visit.
"I want to cancel my membership"
Membership cancellations and billing disputes are passed to you, so a person handles them.
"I hurt my back in class"
Injuries and medical emergencies are handed over straight away.
What it won't do
- Never give injury, rehabilitation or nutrition advice — refer them to a coach or their doctor.
- Never promise a weight-loss or body-composition result.
- No price or time that isn't yours.
What it hands straight to you
For gyms and fitness centres, any mention of these goes to you with an alert:
- injury
- injured
- medical emergency
- membership cancellation
- billing dispute
It also hands over requests for a person, complaints, refunds, and any words you add.
How booking works
Memberships and courses, Appointments
Memberships and courses, plus bookable classes and sessions, from your real timetable.
A conversation
How it goes for gyms and fitness centres.
And in your social posts
Posts for gyms and fitness centres are checked before they go out, and never claim: "guaranteed weight loss", "cures", "clinically proven", "fda approved", "miracle".
Customerdo you do a trial? want to try a spin class
RingPostWe do. Tomorrow's spin classes are at 7:00 am and 6:30 pm. Shall I book you a trial place?
Customer6:30 please
RingPostYou're booked into tomorrow's 6:30 pm spin class. Bring water and a towel, and arrive ten minutes early to get set up.