Health
AI receptionist for dental clinics
Dental reception is a juggling act: new-patient enquiries, insurance questions, reschedules, and the patient in pain who needs to be seen today. Miss the call and an anxious patient doesn't always ring back.
RingPost answers from your own treatments, prices and hours, books into your clinicians' diaries, and passes anything clinical straight to your team.
Customers also find dental clinics by searching “dentist”, “orthodontist”, “teeth”.
What customers ask
The questions dental clinics get all day.
- “Are you taking new patients?”
- “How soon can I be seen?”
- “What happens if I miss an appointment?”
- “What should I bring to my first visit?”
- “How far ahead should I book?”
- “Do you take walk-ins?”
- “How long does it take?”
- “Where are you, and is there parking?”
How it answers
"Are you taking new patients?"
It answers from your own information and books a first visit, collecting what your team needs.
"My tooth has been hurting since yesterday"
It never guesses what a symptom might be. Pain, swelling, bleeding and a broken tooth are passed to your team, and it offers the next available appointment.
"How much will a crown cost?"
It won't estimate the cost of treatment before a dentist has examined the patient. It can give the price of an examination from your list.
What it won't do
- Never give clinical or diagnostic advice, and never suggest what a symptom might be — book them in with a dentist instead.
- Never estimate the cost of treatment before a dentist has examined them.
- Direct anything that sounds like a medical emergency to emergency services immediately.
- No price or time that isn't yours.
What it hands straight to you
For dental clinics, any mention of these goes to you with an alert:
- severe pain
- unbearable pain
- bleeding
- swelling
- emergency
- infection
- broken tooth
- allergic reaction
It also hands over requests for a person, complaints, refunds, and any words you add.
How booking works
Appointments
Appointments with each dentist or hygienist, from their own availability, with a reminder before the visit.
A conversation
How it goes for dental clinics.
And in your social posts
Posts for dental clinics are checked before they go out, and never claim: "pain-free guarantee", "cures", "guaranteed results", "no risk", "clinically proven".
Customermy tooth has been hurting since yesterday
RingPostThat's worth getting looked at rather than waiting. I can't advise on symptoms, but I can find you the next appointment. Would today or tomorrow be better?
Customertoday if possible
RingPostThe first opening today is 3:40 pm with Dr Patel. Shall I book it? If the pain gets much worse or there's swelling, please call us straight away.