Health
AI receptionist for therapists and counsellors
Calls, texts and messages answered from your own sessions and products, with the rules therapists and counsellors need, and bookings made the way your business works.
Customers also find therapists and counsellors by searching “psychologist”, “counselling”, “mental health”.
What customers ask
The questions therapists and counsellors get all day.
- “How far ahead should I book?”
- “Do you take walk-ins?”
- “How long does it take?”
- “Is the first consultation free?”
- “What should I bring?”
- “How soon can I speak to someone?”
- “Where are you, and is there parking?”
- “What payment methods do you take?”
How it answers
From your own sessions
Prices, durations and what's included come from what you've entered or what it read from your website. If something isn't there, it says it will check rather than guess.
With your policies
The Knowledge page suggests the policies therapists and counsellors usually need (cancellation, late arrivals, deposits, no-shows, consultation fees, confidentiality) and the AI answers from what you write.
Asking what you'd ask
It finds out their name, which service they want, what it's about, the best time to call them, so you have what you need before you pick up the conversation.
What it won't do
- Never give therapeutic advice. If someone may be in crisis, give them the emergency or crisis line straight away.
- Keep everything a person shares confidential.
- No price or time that isn't yours.
What it hands straight to you
For therapists and counsellors, any mention of these goes to you with an alert:
- suicide
- self harm
- crisis
- emergency
It also hands over requests for a person, complaints, refunds, and any words you add.
How booking works
Appointments, Consultations
For therapists and counsellors, RingPost books appointments from your real availability and the service's own duration, and books consultations, collecting what it's about and the best time to reach the person.
A conversation
How it goes for therapists and counsellors.
CustomerHow far ahead should I book?
Answers from the business's own sessions and cancellation policy; if the answer isn't there, it says it will check
RingPostHappy to help with that. So I can get you booked in, could I take their name, which service they want, what it's about and the best time to call them?
Customerit's urgent: suicide
"suicide" is always handed to the owner
RingPostThanks for telling me. I've passed this to the team as a priority and they'll be in touch with you shortly.