Health
AI receptionist for veterinary clinics
A vet's phone carries worried owners, and some calls are emergencies. The front desk needs to book routine visits smoothly and never get an emergency wrong.
RingPost books appointments from your own services and availability, never guesses what's wrong with an animal, and sends emergencies straight to the phone.
Customers also find veterinary clinics by searching “vet”, “animal hospital”.
What customers ask
The questions veterinary clinics get all day.
- “How far ahead should I book?”
- “Do you take walk-ins?”
- “How long does it take?”
- “Do you have this in stock?”
- “Do you deliver?”
- “Can I return something?”
- “Where are you, and is there parking?”
- “What payment methods do you take?”
How it answers
"My dog ate chocolate, is that bad?"
It never gives veterinary advice or guesses what's wrong. Poisoning, being hit by a car, not breathing and bleeding are emergencies it hands over straight away.
"When can I bring my cat in for vaccinations?"
It offers real appointment times and books the visit.
"Do you sell flea treatment?"
It answers from your own products, and it won't advise on doses.
What it won't do
- Never give veterinary advice or guess what's wrong with an animal. Offer an appointment, and send emergencies straight to the phone.
- No price or time that isn't yours.
- No booking it didn't make.
- No made-up numbers, emails or links.
What it hands straight to you
For veterinary clinics, any mention of these goes to you with an alert:
- emergency
- poisoned
- hit by a car
- not breathing
- bleeding
It also hands over requests for a person, complaints, refunds, and any words you add.
How booking works
Appointments, Products
Appointments, plus products from your own list.
A conversation
How it goes for veterinary clinics.
Customermy dog just ate a bar of dark chocolate
RingPostPlease call us now so the team can advise you straight away. I've alerted them that this is urgent.
Passed to the team as an emergency