Customer emails answered, in the same thread.

Booking requests and questions by email get a proper reply under your business's name, and newsletters and auto-replies are ignored.

Same thread

Replies under your business's name, never a new email

What it does for your business

Why owners switch it on.

Every business gets its own RingPost email address, or forward your usual mailbox.

Answers go out under your name and stay in the customer's thread.

Newsletters, receipts and auto-replies are recognised and ignored.

Moves and new bookings, just like any other chat.

How it works

Your business gets its own address, or forwards the one it has.

1
An email arrives
At your RingPost address, or forwarded from your own.
2
It replies in the thread
Under your business name, from your own knowledge.
3
It books
Offers times and books, like on every other channel.
4
Kept with everything else
One customer, one history, whatever channel they used.

How it works

1Use your addressCopy your RingPost address from the dashboard, or forward your mailbox to it.
2It answers and booksFrom your own information, in your tone.
3You see every threadEmail sits in the same inbox as everything else.

What arrives: Emails to your business's own RingPost address, or your usual mailbox forwarded to it.
What the AI does: Answers the customer's message and books like any other chat. Newsletters and auto-replies are ignored.
What you see: Email threads in the same inbox. Replies go out under your business's name and stay in the same thread.
Setting it up: Copy your address from the dashboard, or forward your mailbox to it. A one-click check confirms it works.

Questions

Do I need a new email address?

No. Forward your usual mailbox, or use the address RingPost gives you.

Will it reply to newsletters?

No. Newsletters and auto-replies are ignored.

Whose name do replies go out under?

Your business's name, in the same thread the customer started.